List of AI News about customer insights
| Time | Details |
|---|---|
|
2026-01-13 19:44 |
ElevenLabs Analysis Feature Transforms Call Transcripts into Actionable AI Insights
According to ElevenLabs (@elevenlabsio), the company’s Analysis feature enables automated extraction of structured data from call transcripts, turning open-ended conversations into tangible insights for businesses. This AI-driven tool allows organizations to analyze large volumes of customer interactions, improving operational efficiency, customer experience, and decision-making processes by making unstructured data actionable (source: ElevenLabs Twitter, Jan 13, 2026). |
|
2026-01-13 19:44 |
How Conversational AI Agents Enable 24/7 Global Customer Insights: ElevenLabs Case Study
According to ElevenLabs (@elevenlabsio), conversational AI agents allow businesses to gather customer feedback from around the world at any time, significantly optimizing the customer interview process. In their detailed case study, ElevenLabs explains how deploying their AI-powered agents led to continuous, automated customer interactions, reducing manual workload and increasing the volume and diversity of customer insights collected. The implementation enabled teams to analyze global feedback at scale, delivering actionable intelligence for product development and customer support improvements. This showcases a practical business opportunity for companies seeking efficient ways to scale customer engagement and leverage AI for real-time market understanding (source: ElevenLabs blog, Jan 13, 2026). |
|
2025-09-15 08:58 |
CARS24 Uses ElevenLabs AI Speech to Text on Google Cloud to Analyze 20,000 Hours of Customer Conversations Monthly in India’s Used Car Market
According to @elevenlabsio, CARS24 now processes 20,000 hours of multilingual customer conversations each month using ElevenLabs Speech to Text technology integrated with Google Cloud. This AI-powered solution transforms every customer interaction into actionable business intelligence, enabling real-time transparency and quicker issue resolution across India’s competitive used car market. The system’s ability to deliver insights at scale supports stronger customer trust and operational efficiency, showcasing significant AI-driven business opportunities for digital transformation and customer experience optimization in automotive marketplaces (source: @elevenlabsio). |